How to Report a Failed Job

Reporting a Failed Job

If your job fails, the best way for us to help you is to be able to locate the job, and trace back to a failure condition. Please DO NOT DELETE a job from your interface if you need help with it.  To find your job, we need what's called the "Job Handle".

Locating the Job Handle:

The string in bold is the "jobhandle". For each job that fails, copy/ paste the whole mass of text or just the jobhandle into an email or bug report. The jobhandle lets us quickly identify each job, so we can troubleshoot efficiently.

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